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...
okay. angry customer. VERY angry customer. actually, angry EX-customer. blugh.
okay. angry customer. VERY angry customer. actually, angry EX-customer. blugh.
anxious...A Hive Alive With Storybees!. sitting here with my jaw on the floor..
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*picks up jaw, dusts it off, and hands it back*
*hugs*
Re: *picks up jaw, dusts it off, and hands it back*
we cancelled him 3 months ago b/c he'd had $100's of dollars of books on hold and his phone number wouldn't work. That means that he'd had a full box BEFORE the holidays. He only just now showed up.
he's been with us for 13 years (through all the owner changes) ...but if you can't contact someone AND don't see them for about half a year, i think we're entitled to cancel you.
of course, it's apparently our fault. And he's going to give up comics b/c of us.
"I see why people give up collecting comics!"
...no sir, this is not why people give up collecting comics. this is why comic book stores go out of business. You have a responsibility to pick up the books you order in a timely manner.
Of course, i didn't say that. He was pissed enough at me. I didn't need him punching me.
I DID offer to re-instate his box and hunt down all his missing issues AND give him the personal number of the store owner so he could talk to my boss. But apparently "it's too late!"
he says he will never darken my doorstep again.
Between the shouting, the palpable rage, and the fact that the man's face kept changing shades of red into purple... well. I'm ready to go home. thankfully sunday ends at 5pm.
thanks for the worry though. i'm gonna go home and nap heavily before i go to kevin's to ink DI.
Re: *picks up jaw, dusts it off, and hands it back*
I hope he was serious about never coming back.
Re: *picks up jaw, dusts it off, and hands it back*
Exactly, what a jackass. I'm sorry you got yelled at and had the threat of possible violence hanging over you because some retard can't drag himself out of Mom's house long enough to come collect what he orders.
I go to my comics shop every time I get paid (twice a month) to pick up whatever's there. If I didn't I'd feel guilty as I know most stores operate in the red most of the time, depending on having people actually show up and pay for what they order.
Company Invoice
Maybe if he gives up comics he'll move out of his Mom's basement** , get a job, go out into the world and develop some social skills. Could be one of those win-win things.
Meanwhile, deep breath. Exhale. ;o)
**pardon the stereotype-- I know we *all* collect comics around here.
Company Invoice
Here's a little story just for the hell of it as a similar (though not quite as radical) story I had.
I work bussing in a restaurant, so I first bring water over to the table, and then I ask what they want (to drink). So, I did that once, and this woman was like "NO WATER!" And I'm like "whoa, okay." So I asked what they wanted (coffee) and I took the water over and dumped it.
I get back over there and she starts screaming about "dumping water in the desert, how dare you, blah blah blah, I'm calling my congressman, don't you ever dare do that again, etc etc." Well, I'm not supposed to reuse water I took to the table, even if no one touches it (what would you think if I took water off one table and brought it to your table? You'd think "wtf?" wouldn't you?)
Anyway, this woman went psycho on me, and my boss had to tell her to calm down. Now when I see them coming, I don't go near their table. At all. For anything. My boss told me to stay away from them.
Anyway, I think we've pretty much all had days like that and experiences like that. I know that it's near impossible to do, but do try and not put much thought into the raving of psychopaths. *hugs*
Company Invoice
Hope nothing personal was directed at you.
Company Invoice
But still, not your guys' fault. It's common sense (and curtesy) Clearly he was incapable of seeing just how bad it was for your business to foot the bill for this stuff that just sat around, waiting for his convenience. And then he threw a tantrum. Fuck the douchebag.
Company Invoice
We had a rule at the antique shop, once upon a time, that since it was also a storage room (and eventually my private bathroom), the bathroom was not for customer use. Mom told me to say no when people asked if we had one they could use, for security reasons (as well as privacy reasons later on!).
One day I had a lady come in with her little girl, real friendly and all, and after shopping for a while (and gathering a fairly good sum in merchandise on the counter), she asked if we had a bathroom they could use. So, as per orders, I said apologized and, very politely, said no.
She. went. nuts. I mean apoplectic.
She asked me what bathroom I used. I said I use the bathroom here but it's not a public ba--
She proceeded to tirade and stormed out, yelling at me and insulting me (I was killing myself trying to be polite and nice and apologetic about it) on her way out the door, saying something to the effect (since I'd said it was the owner's rule) that "well then she should get better help!!"
That pushed me too far. If it's one thing I can't stand, it's people insulting my mother, directly or indirectly. So as she stomped down the sidewalk to her car, dragging her bewildered little girl along with her, I curtly informed her that I was the owner's daughter. She snapped something back at me (wish I could remember what she said) and got in her car, leaving me totally shaken (I think I turned right around, probably cried from the stress, and called Mom to tell her what had happened).
The lady never did come back. 9.9
Company Invoice
We never saw him again.